Why Key Medical Supply?

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Confidence:

Our owner has been in the healthcare supply business since 1980 serving nursing homes and the complex needs of disabled citizens living at home. You know you’re buying from a company who understands the products they sell. Key Medical Supply® is our keystone company with nearly 20 years of building successful customer relationships.


Commitment to Excellent Service:

That’s our mission, not just some idle words on a piece of paper. All of our employees are trained and must promise to provide the Gold Key Service described on this page. (All employees must take this pledge.)


Commitment to your privacy:

Our on-line site is secure, so your client’s personal information is safe when ordering or setting up new clients on-line. Our products are delivered right to your door.


Commitment to Quality Products and Choice:

We carry a variety of products from the best manufacturers in healthcare. We only care that you get the product that fits your needs, not what brand you select, because whichever brand you choose, you can be assured it’s a good product!


What does your tag line mean?

It means that we are committed to providing you and your clients with the best service and to keep looking for innovative ways to make your lives easier. Healthcare is a demanding field. We want to make that job a little easier for you. This secure portal will be available soon.

Our Gold Key Service

Every employee of the KEYMED Companies is trained to provide great customer service! We call it our Gold Key Standard and we expect every customer to receive the highest level of service, no matter who the employee or what job they perform.

Our employee standards for Gold Key Service are:

  • Be respectful.
  • Be considerate.
  • Be truthful and honest.
  • Be accurate.
  • Be helpful.
  • Be friendly.
  • Be timely.
  • Be knowledgeable so you can be of service.

Key

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Office Hours
M-F8:00 a.m.5:00 p.m.
SatClosed
SunClosed
Emergency Service
Emergency Service 24/7